FAQS

DISCOUNT CODES
Discount codes can't be used in conjunction with any other offer and do not apply to sale items unless otherwise noted.

We do not accept refund on SALE or DISCOUNTED items.

SHIPPING PACKAGING

To reduce waste and carbon footprint, we recycle and reuse shipping boxes to pack your order whenever possible. It might not look pretty on the outside but just know that your order will be pack safely with care on the inside. At the moment, the only plastic that we use for packaging will be the tape, but we are looking into the paper tape to be used in the future.  

DELIVERY ADDRESS
Please ensure that your delivery address is correct and complete. If a parcel is returned to us due to failure to collect from the post office or an incorrect/ incomplete delivery address, you will be charged a return fee along with a second delivery fee. The second delivery fee will not be eligible for our $10 flat rate shipping and you will be charged what Australia Post charge us to re-ship the parcel to you.